Privacy Policy

Levlet Consultancy Ltd ("Levlet", "we", "us") provides financial, investment, and eCitizen consultancy services to individuals and businesses in Kenya and worldwide. This Privacy Policy explains what information we collect through our website and consultations, how we use it, and the choices you have.

We collect information you provide directly to us, including:

• Contact details you submit through our booking or contact forms — name, email, phone number, subject, and message.
• Consultation details — the date and time slot you select.
• For eCitizen services specifically: government identification and application details you share with us in order for us to process NTSA, KRA PIN, business registration, police clearance, or birth certificate requests on your behalf.
• Any documents or information you voluntarily share with us during a financial, investment, or advisory engagement.

We do not collect payment card information directly through this website at this time.

• To respond to your enquiries and schedule consultations.
• To deliver the financial, investment, or eCitizen service you have requested.
• To communicate with you about your engagement, including confirmations and follow-ups.
• To comply with legal and regulatory obligations relevant to the services we provide.

Where the Kenya Data Protection Act, 2019 applies, we process your personal data on the basis of your consent, the necessity of processing to perform a service you have requested, and our compliance with legal obligations.

Our website currently uses only essential cookies required for basic site functionality — for example, remembering your progress through the consultation booking flow. We do not currently use third-party analytics or advertising cookies. If this changes, this section will be updated to name the specific tools used and the choices available to you.

We do not sell your personal information. We may share information with:

• Relevant government agencies or institutions (e.g. NTSA, KRA) strictly as necessary to process the eCitizen service you have requested.
• Service providers who help us operate our business (e.g. hosting, email), under confidentiality obligations.
• Authorities, where required by law.

We retain personal information for as long as necessary to provide our services, and for seven (7) years following the end of an engagement where records must be kept for tax, accounting, or other regulatory purposes under Kenyan law. Information is securely deleted or anonymized once it is no longer needed.

We take reasonable technical and organizational measures to protect your information, particularly given the sensitivity of government identification data processed for eCitizen services. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have the right to access, correct, delete, or object to our processing of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

As we serve clients in Kenya, the United States, Canada, and elsewhere, your information may be processed in Kenya regardless of where you are located. By using our services, you consent to this processing.

Our services are directed at adults and businesses. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes.

If you have questions about this Privacy Policy or how your information is handled, contact us at levletconsultancyltd@gmail.com or +254 745 177 833.